Latest version: March 2019


This Privacy Policy is part of the General Conditions of Access and Use of the Website and it provides information on the collection, use, sharing and processing of personal in connection with your use of the website. This Privacy Policy also explains the choices and rights you have in relation to these processing activities.


1. Who is the data controller of your personal data?

This privacy statement sets out the privacy policy of The Residence, the data controller of your personal data, that will process your personal data through the LIVINGSALIVING website. Each residence will be the data controller of the residents with whom it maintains the contractual relationship. At the end of this document you can consult the list of residences and the data of each one.

Contact details: proposal:


We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to check it regularly. 


2. For what purpose we will treat your personal data?

The purposes for which your Personal Data is collected are described below. Some of the uses we can make of your personal data are:




We can process your IP address, which operating system or browser you use and, even the duration of your visit, anonymously. If you provide us with information through any of our contact forms, you will identify yourself in order to contact you, if necessary.


  • Answer your questions or requests.

  • Manage the requested service, answer your request, or process your request.

  • Information by electronic means, regarding your request.

  • Commercial information by electronic means, as long as there is express authorization.

  • Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy


There are some mandatory fields in our contact forms. The information to be entered in the compulsory field is strictly necessary in order to provide the service and/or process your request.

The legal basis of the treatment is the acceptance and explicit consent of the interested party




For what purpose we will process your personal data?


  • Provide a budget and monitor it, by means of communications between both parties.

  • Information by electronic means, that relate to your request.

  • Commercial information by electronic means, as long as there is an express authorization.

  • Manage the administrative, communications and logistics services carried on by the Responsible.

  • Billing and declaration of the appropriate taxes.

  • Carry on the corresponding transactions.

  • Management and control of the contractual relationship.


The legal basis is the acceptance of a contractual relation, or the explicit consent to receive or send communications between the parties.



What data do we use from social networks?

  • Answer your questions and requests 

  • Manage the requested service, answer your request, or process your request.

  • Connect with you and create a community of followers.


The legal basis that legitimates the treatment is the acceptance of the contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies


3. Do we include personal data gathered from third parties?


As a general rule, we only collect personal data from the data subject. If you provide us with data from third parties, you must first inform and request their consent, or otherwise you will exempt us from any responsibility for the breach of this requirement.


4. How do we address the privacy of children?


We do not knowingly collect personal data from children under 14 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please do not contact us, and do not provide any personal data to us. The data controller disclaims any liability for the breach of this provision.

 5. Do we send communications by electronic means?


We will only send communications in order to manage your request, in collaboration with other third parties. 

If we send you commercial communications, there will have been previously and expressly authorized by you.

6. What security measures do we apply?


We have implemented appropriate technical and organisational measures to help protect the security of your personal data. We have implemented various policies including pseudonymisation, encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems.

7. Do we disclose your personal data to any third parties?


In case of purchase or payment, if you choose any application, web, platform, bankcard, or any other online service, your data will be transferred to that platform or will be treated in your environment, always with maximum security.

The web development and/or maintenance company or the hosting company will have access to the personal data gathered through our website. 

The legal basis that allows us to disclose your personal data is your explicit consent and the contractual relation with the tenant. Your data will not be transferred to other third parties, except legal obligation. Specifically, the Tax Authorities and Banks or any other financial entity, as well as those necessary data processors in order to manage the contractual relation. 

8. What rights do you have?


As available and except as limited under applicable law, the rights afforded to individuals are:


  • Right of Access - the right to be informed of and request access to the personal data we process about you;

  • Right to Rectification - the right to request that we amend or update your personal data where it is inaccurate or incomplete;

  • Right to Erasure - the right to request that we delete your personal data;

  • Right to Restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data;

  • Right to Object -

    • The right, at any time, to object to us processing your personal data on grounds relating to your particular situation;

    • The right to object to your personal data being processed for direct marketing purposes;

  • Right to Data Portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and

  • Right not to be subject to Automated Decision-making - the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

  • Where you have provided us with consent to use your personal data, you can withdraw this at any time.


9. Do you want to exercise your rights?


In order to enable you to exercise these rights with ease and to record your preferences in relation to how we use your personal data, we provide you with forms for the exercise of your rights. Request them by email or if you prefer, you can use the ones drafted by the Data Protection Authorities or third parties.


  • These forms must be signed electronically or accompanied by a copy of your ID card.

  • If someone acts on your behalf, you must attach a copy of your ID card, or sign it with your electronic signature.

  • The forms can be submitted in person, sent by letter or by email at the address of the data controller, determined at the beginning of this document. 


How long will it take to answer the Exercise of Rights?


It depends on the right, but at most one month from your request, and two months if the subject is very complex and we notify you that we need more time.


10. Cookies


When you visit our website, we may collect personal data from you automatically using cookies or similar technology. A cookie is a small file that can be placed on your device that allows us to recognise and remember you.

This privacy policy includes our cookie policy, where you can find details of our key advertising partners.


11. Data retention and deletion


We keep your personal data only as long as necessary to provide you with our Services and for legitimate and essential business purposes. Once your personal data are no longer necessary, there will be stored during the legally foreseen terms. If we are not legally allowed or required to maintain certain personal data, if you request, we will delete them or anonymise your personal data so that it no longer identifies you. 


We will keep all the information and communications related to the provision of our services, while the guarantees of our services last, in order to attend to possible claims.




TEGDAR INVEST, S.L.U, B-66949355


Calle Nanclares de Oca, 1B, 28022, Madrid



+ 34 673 622 207





Avenida D Joao II Nº 46 4A, 1990-095 Lisboa



+ 351 961 372 753

©2021 LIVENSA LIVING®. Developed by Mercado Digital